1. SERVICES
Khilon provides digital and professional services, including but not limited to:
subscription-based digital services,
AI-powered tools and solutions,
consulting and strategy services,
educational programs and digital content,
workshops and advisory sessions,
analytics and reporting services,
platform-based business solutions.
Service descriptions, features, usage limits, and deliverables are defined on the relevant service pages published on the Platform.
Unless explicitly stated otherwise in writing, Services do not include unlimited revisions, unlimited consulting time, custom software development, dedicated staffing, or ongoing operational management.
2. ELIGIBILITY & BUSINESS USE
You may use the Services as an individual or on behalf of a company or organization.
If you purchase Services on behalf of a company, you represent that you are authorized to bind that entity to these Terms.
Certain Services are intended primarily for professional or commercial use.
3. ACCOUNT & ACCESS
Some Services may require account registration.
You are responsible for:
maintaining accurate account information,
safeguarding login credentials,
restricting unauthorized access to your account.
Accounts are personal and non-transferable unless otherwise approved by Khilon in writing.
We may suspend, restrict, or terminate access if we reasonably believe that:
account sharing,
abuse,
unauthorized access,
payment violations,
intellectual property misuse,
platform manipulation,
scraping,
fraudulent activity,
or security threats
have occurred.
4. PAYMENTS & BILLING
Services may be offered as:
one-time purchases,
recurring subscriptions,
usage-based services,
or custom professional engagements.
Certain Services may be priced in USD for reference purposes. However, payments are processed in Turkish Lira (TRY) in accordance with applicable Turkish regulations.
Applicable exchange rates may vary depending on:
payment providers,
banks,
conversion systems,
or transaction-time currency rates.
By completing a purchase, you accept the final amount displayed at checkout.
Taxes, duties, bank fees, and transaction costs may apply depending on your jurisdiction and payment method.
Payments may be processed through:
credit cards,
debit cards,
wire transfers,
online payment systems,
or other supported payment methods.
We may refuse, delay, or suspend Services until payment verification is completed.
5. SUBSCRIPTIONS & AUTOMATIC RENEWALS
Certain Services operate on a recurring subscription basis.
Unless cancelled before the next billing cycle, subscription Services may renew automatically for the applicable Service Period.
Subscription pricing, features, usage limits, infrastructure, and service scope may change over time.
Updated pricing may apply to future billing periods.
We may notify users of material pricing changes through:
email,
platform notifications,
account communications,
or similar channels.
Continued use of the Services following a renewal date constitutes acceptance of the updated pricing.
Subscription fees may be charged through:
stored payment methods,
recurring billing systems,
wire transfer requests,
or other available payment methods.
You are responsible for maintaining valid and up-to-date billing information.
Failure to complete payment may result in suspension or termination of access.
6. DIGITAL DELIVERY & SERVICE COMMENCEMENT
Due to the digital and on-demand nature of the Services, access may begin immediately after payment.
Services may be considered initiated once any of the following occurs:
digital access is activated,
onboarding begins,
strategic preparation starts,
consulting time is reserved,
analysis processes commence,
customer-specific work is initiated,
operational resources are allocated.
Once Services have commenced, refund eligibility may be limited or unavailable depending on the type of Service purchased.
7. CANCELLATIONS & REFUNDS
Subscription Services
Cancellation requests become effective at the end of the active billing period.
No refunds are provided for ongoing or active subscription periods.
This includes onboarding, setup, strategic preparation, operational planning, analysis work, and resource allocation performed during the subscription period.
One-Time Consulting & Strategy Services
For cancellations requested before work has commenced, up to 80% of the applicable fee may be refunded.
The remaining amount may be retained to cover:
consultant time allocation,
operational preparation,
planning,
scheduling,
administrative costs.
Once work has started, refunds may not be available.
Educational Content & Digital Products
Educational content, digital downloads, AI tools, templates, and similar digital products are non-refundable once access has been granted.
Access periods are generally limited to one (1) year unless otherwise stated.
Custom Analysis & Reporting Services
Company-specific or user-specific analysis, reporting, and advisory services are non-refundable once:
analysis begins,
data processing starts,
reports are generated,
or customer-specific work is initiated.
8. CONSULTING & TRAVEL TERMS
Consulting sessions, workshops, and advisory engagements are scheduled subject to mutual availability.
Rescheduling requests are subject to operational availability.
For physical meetings, workshops, or on-site engagements, the Customer is responsible for:
transportation,
accommodation,
travel expenses,
local transfers.
Business-class travel arrangements may apply depending on the scope and location of the engagement.
Accommodation arrangements may be determined jointly by the parties.
9. USER RESPONSIBILITIES
You are responsible for:
providing accurate information,
supplying required materials and access,
maintaining necessary technical infrastructure,
participating in feedback and operational processes.
Khilon is not responsible for delays, deficiencies, or performance issues caused by incomplete information, delayed approvals, lack of access, or operational limitations on the Customer side.
10. INTELLECTUAL PROPERTY
All content, methodologies, frameworks, prompts, systems, reports, educational materials, strategies, AI workflows, branding, and related materials provided through the Services remain the exclusive intellectual property of Khilon.
No ownership rights are transferred to you.
You receive only a limited, non-exclusive, non-transferable right to use the Services for your internal or personal purposes.
You may not:
reproduce,
distribute,
sublicense,
resell,
commercially exploit,
reverse engineer,
or use the Services to develop competing products or services.
11. CONFIDENTIALITY
Any non-public business, technical, operational, strategic, or commercial information shared by Khilon shall be treated as confidential.
This includes:
methodologies,
frameworks,
prompts,
AI systems,
workflows,
pricing models,
strategic materials,
operational know-how.
You may not disclose or commercially use such information without prior written consent.
12. AI-POWERED FEATURES
Certain Services may incorporate AI-powered systems, automation tools, recommendation engines, or generative AI technologies.
AI-generated outputs are provided for informational and operational purposes only.
While we aim to improve the reliability of such systems, AI outputs may contain inaccuracies, omissions, or incomplete information.
Khilon does not guarantee:
accuracy,
completeness,
reliability,
commercial suitability,
legal compliance,
or business outcomes
arising from AI-generated content or recommendations.
You remain solely responsible for evaluating and implementing decisions based on such outputs.
13. DISCLAIMERS
To the fullest extent permitted by applicable law:
Services are provided on an “as is” and “as available” basis.
Khilon makes no guarantees regarding business performance, revenue growth, lead quality, advertising performance, conversion rates, or commercial outcomes.
Platform availability may be affected by infrastructure providers, third-party systems, AI vendors, cloud services, APIs, internet outages, or technical limitations.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Khilon’s total aggregate liability arising out of or related to the Services shall not exceed the total fees paid by you to Khilon during the three (3) months preceding the event giving rise to the claim.
Khilon shall not be liable for:
indirect damages,
loss of profit,
loss of revenue,
data loss,
reputational harm,
business interruption,
third-party claims,
or consequential damages.
15. THIRD-PARTY SERVICES
The Platform may rely on third-party providers, including:
payment processors,
cloud infrastructure providers,
AI providers,
analytics services,
CRM systems,
communication platforms,
advertising technologies.
Khilon is not responsible for interruptions, failures, API changes, outages, or limitations caused by third-party providers.
16. FORCE MAJEURE
Khilon shall not be liable for delays or failures caused by events beyond its reasonable control, including:
natural disasters,
cyber attacks,
war,
internet outages,
infrastructure failures,
regulatory changes,
technical disruptions,
or force majeure events.
17. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the Republic of Türkiye.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the Istanbul Anatolian Courts and Enforcement Offices.
In the event of any inconsistency between translated versions, the English version shall prevail.
18. CHANGES TO THESE TERMS
Khilon may update or modify these Terms from time to time.
Updated versions become effective upon publication on the Platform.
Your continued use of the Services after such updates constitutes acceptance of the revised Terms.
19. ACCEPTANCE
By accessing the Platform or purchasing any Service, you confirm that you have read, understood, and agreed to these Terms.